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FAQ

Do you have a question? Please check our FAQ and otherwise you can contact us.

 
 
  • Shipping and costs

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    The shipping costs depends on where the artwork is delivered to. This will be displayed in the order, the costs vary per artwork. For England, Belgium, Germany and other countries the shipping costs are around 15 euro. For Holland 10 euro and outside Europe for example the United States around 30 euro. We send all our artpieces with insurance and track & trace. We deliver worldwide from Amsterdam!

  • Delivery time

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    The delivery time depends on the supplier. Our goal is to send out all the artworks as soon as possible.

  • Return

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    The order of an object is unconditional and irrevocable and can not be exchanged.

  • Sold out and then ?

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    All works are unique and are made in a limited edition, therefore they cannot be re-ordered after they're sold out. It is also advisable for you to sign up for our newsletter, Facebook or Twitter.

  • Why Paypal ?

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    Paypal is an international and highly reliable and secure payment provider.
    PayPal has over 100 million customers. You have the option within PayPal to pay by creditcard, bank or PayPal account balance.

    So you can safely buy from us without giving us your creditcard number or financial information.

    Make sure that you allready have a Paypal account created, which saves you a lot of time so you can order quickly. See http://www.Paypal.com

  • How much can I order?

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    For every sale you may buy 1 item per person.

  • Ik can't find a button to buy?

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    The work is only for sale on the date and time as stated on the front page, so if it says on the front page "Soon for sale" there is no payment button. If the work is for sale on the main page it will say "Now for sale!" and it will load automatically a payment button from Paypal below the work. If you click this button you will be redirected to Paypal and you can complete the payment. If no button appears you can hit the "F5" key to refresh the website.

    Make sure that you allready have a Paypal account created, which saves you a lot of time so you can order quickly. See http://www.Paypal.com

  • Certificate

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    For each artpiece, you will receive a certificate of authenticity from us.

  • Oversale

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    During a busy sale it can happen that there are payments coming in while the work offered is already sold out: a so-called "Oversale". This can sometimes happen if we do not get a direct verification from the bank or Paypal. Unfortunately, the work offered is not purchased and we will refund the money asap.

  • What else do you do?

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    Besides selling street art we do much more: Events, exhibitions, interviews, tours, writing texts, sponsorships, commissioned works, painting walls, 3d streetpainting, etc.

 

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